Privacy policy

PRIVACY POLICY

Last Updated: September 5, 2026

Lott Expressions R.A.W., Inc. operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Lott Expressions R.A.W., Inc. is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, process, and disclose your personal information when you visit or use our website, purchase products from us, complete another transaction using the Services, or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy concerning the collection, processing, or disclosure of personal information, this Privacy Policy will control.

PERSONAL INFORMATION WE COLLECT

“Personal information” means information that identifies you or can reasonably be linked to you. Depending on how you interact with our Services, we may collect or process information including:

  • Contact information, such as your name, billing address, shipping address, telephone number, and email address.
  • Payment and financial information, such as payment method, payment confirmation, transaction details, and payment information necessary to process your purchase.
  • Account information, such as usernames, passwords, preferences, and account settings when applicable.
  • Transaction information, including products you view, place in your cart, purchase, return, exchange, or cancel.
  • Communications, including information you provide when contacting us regarding an order, product, customer-service matter, or other inquiry.
  • Device and technical information, including information about your device, browser, network connection, IP address, and similar identifiers.
  • Usage information, including information regarding how you interact with and navigate our website and Services.

HOW WE COLLECT PERSONAL INFORMATION

We may collect personal information:

  • Directly from you when you make a purchase, create an account, contact us, subscribe to communications, or otherwise provide information to us.
  • Automatically through our website and Services, including through cookies and similar technologies.
  • From Shopify and service providers that help us operate our business.
  • From business partners or other third parties where permitted by law.

HOW WE USE YOUR PERSONAL INFORMATION

We may use your personal information to:

  • Process payments and transactions.
  • Process, fulfill, ship, return, exchange, or otherwise service your orders.
  • Provide customer service and respond to inquiries.
  • Maintain and manage customer accounts.
  • Provide order, shipping, account, and transaction notifications.
  • Improve our products, website, Services, and customer experience.
  • Remember customer preferences and provide relevant product recommendations.
  • Provide marketing and promotional communications where permitted.
  • Detect, investigate, and help prevent fraudulent, illegal, malicious, or unauthorized activity.
  • Protect our customers, business, website, and Services.
  • Comply with applicable laws, regulations, legal processes, and governmental requests.
  • Enforce our policies, agreements, and Terms of Service.

HOW WE DISCLOSE PERSONAL INFORMATION

We may disclose personal information when reasonably necessary to operate our business and provide our Services, including:

  • To Shopify, which provides the ecommerce platform used to operate our online store.
  • To vendors and service providers assisting with payment processing, order fulfillment, shipping, customer support, data analytics, information technology, cloud storage, marketing, fraud prevention, and other business operations.
  • To shipping and fulfillment providers when necessary to deliver an order.
  • To business and marketing partners where permitted by law.
  • When you direct us or consent to disclosure.
  • In connection with a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar business transaction.
  • When required to comply with applicable laws, court orders, subpoenas, governmental requests, or other legal obligations.
  • When reasonably necessary to protect or defend our business, customers, Services, rights, property, or safety.

SHOPIFY

Our store is powered by Shopify. Shopify collects and processes certain personal information relating to your access to and use of our Services so that Shopify can provide and improve its services.

Information submitted through our store may be transmitted to Shopify and other service providers, including providers located outside your state, province, or country.

Shopify may independently process certain personal information in accordance with its own privacy practices. Customers may review Shopify's consumer privacy information and available privacy controls through Shopify's official privacy resources.

COOKIES AND SIMILAR TECHNOLOGIES

Our website and service providers may use cookies and similar technologies to operate the website, remember preferences, understand how customers use our Services, improve functionality, prevent fraud, and provide advertising or marketing where permitted.

Depending on your location, you may have choices regarding certain cookies, targeted advertising, or the sharing of personal information.

MARKETING COMMUNICATIONS

We may send promotional emails or other marketing communications when permitted by law.

You may unsubscribe from promotional email communications by using the unsubscribe option included in those communications. Even after opting out of promotional communications, we may continue sending non-promotional communications concerning orders, transactions, accounts, or customer-service matters.

THIRD-PARTY WEBSITES AND SERVICES

Our Services may contain links to websites, social-media platforms, payment providers, or other services operated by third parties.

Lott Expressions R.A.W., Inc. is not responsible for the privacy, security, accuracy, or practices of third-party websites or services that we do not control. We encourage customers to review the privacy policies of third parties before providing personal information.

CHILDREN'S PRIVACY

Our Services are not intended for children to use independently to make purchases or provide personal information where parental or guardian consent is required by applicable law.

We do not knowingly collect personal information from children in violation of applicable law. A parent or legal guardian who believes a child has provided personal information to us may contact us to request appropriate action.

SECURITY

We take reasonable measures designed to protect personal information. However, no website, electronic transmission, storage system, or security measure can guarantee absolute security.

Customers should not send sensitive or confidential information through unsecured communication channels.

DATA RETENTION

We retain personal information for as long as reasonably necessary to provide our Services, fulfill orders, maintain appropriate business and transaction records, comply with legal and tax obligations, resolve disputes, prevent fraud, and enforce our agreements and policies.

Retention periods may vary depending on the nature of the information and applicable legal requirements.

YOUR PRIVACY RIGHTS

Depending on where you live and applicable law, you may have certain rights concerning your personal information, which may include:

  • The right to request access to personal information we maintain about you.
  • The right to request correction of inaccurate personal information.
  • The right to request deletion of certain personal information.
  • The right to request a portable copy of certain personal information.
  • The right to opt out of certain targeted advertising, sale, or sharing of personal information where applicable.
  • The right to manage certain marketing communications.

These rights are not absolute and may be subject to legal exceptions. We may need to verify your identity before processing certain requests.

We will not unlawfully discriminate against customers for exercising applicable privacy rights.

Privacy Choices and Opt-Out Requests
Where required by applicable law, you may exercise certain privacy choices, including opting out of the sale or sharing of personal information or certain targeted advertising, through the privacy choices or data-sharing opt-out page available on our website. The privacy options available to you may vary depending on your location and applicable law.

INTERNATIONAL DATA TRANSFERS

Shopify and other service providers used to operate our store may process or store information in countries other than the country where you live.

Where required by applicable law, appropriate mechanisms may be used for international transfers of personal information.

COMPLAINTS

If you have a question or complaint regarding how Lott Expressions R.A.W., Inc. handles personal information, please contact us using the information below.

Depending on where you live, you may also have the right to contact an appropriate privacy or data-protection authority.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes to our Services, business practices, technology, legal requirements, or other operational needs.

When we make changes, we may update the “Last Updated” date at the top of this policy and provide additional notice when required by applicable law.

CONTACT US

For questions regarding this Privacy Policy, our privacy practices, or requests concerning your personal information, please contact:

Lott Expressions R.A.W., Inc.
Email: info@lottexpressionsraw.org
Phone: (901) 305-4137
Mailing Address: 5865 Ridgeway Center Parkway, Ste 300, Memphis, TN 38120, United States

When contacting us regarding a privacy request, please provide sufficient information for us to understand and appropriately respond to your request.